Shipping & Delivery
** Please note that in these difficult times, shipping may take slightly longer due to the effects Covid19. Please bear with me and the postal workers who are doing everything we can to get your parcel to you asap :) Take care and stay safe xx
All items are processed and will be shipped within 1-3 business days from when the order is placed. Please let me know if you need something by a particular date and I'll do everything possible to get it to you in time.
I use Royal Mail unless otherwise stated, UK shipping is Standard 1st Class delivery and domestic orders usually take between 1-3 days to arrive at their destination.
I use Royal Mail International Standard Delivery for overseas orders and transit time should take between 5-7 days, depending on your own country's postal system.* Please be aware you are responsible for any import duty/charges which may apply.
Orders over £25 Free
Overseas Orders £7.50
Orders over £55 Free
In the unfortunate situation where your package goes missing, then I will investigate it with Royal Mail. In the case of International orders (posting to outside of the UK) we are required to wait 28 days before the item can be classed as missing.
All my parcels have a proof of posting receipt, but I do not use a tracking or signed-for service, due to the high costs in relation to the goods. If you would like tracked, recorded or signed-for delivery then just let me know and I can arrange and adjust the shipping costs.
I try my best to ensure your orders arrive in perfect condition. Prints are packaged on a recycled 2mm greyboard in a waterproof compostable biodegradable cello bag. They will be wrapped in acid free tissue and posted in a sturdy board backed envelope.
Unfortunately, sometimes items can get damaged during shipping. If this happens to your package, please provide a picture of the item and packaging showing the damage. This way we can take further action on the issue.
Please recycle, reuse or compost my packaging wherever possible, thank you.
* During busier postal times of the year, for example Christmas and just after, some orders may incur a slight delay, please be patient as I will always endeavour to get your items to you in the time advertised.